Terms & Conditions

Last updated: June 2026

These Terms & Conditions (the “Terms”) form an agreement between you and Influencemart (referred to as “Influencemart”, “the Platform”, “we”, “us” or “our”) covering your access to and use of our website, dashboard, APIs and related services (together, the “Services”). They apply whether you join as an affiliate, a merchant, or simply browse the public site. Please read them carefully and revisit this page from time to time, as it is updated. If you do not agree with these Terms, do not use the Services.

1. Our role: an affiliate aggregator, not the seller

Influencemart is an affiliate-aggregator platform for the Nepali market. We provide the technology that connects independent affiliates (publishers who promote products) with merchants (online stores and brands), and we measure the verified orders that affiliates drive so that commissions can be calculated and settled. You can read a fuller explanation of this model on our how it works page.

• We are not the seller, manufacturer, importer or shipper of any product or service listed through the platform. The merchant is the seller of record. The contract of sale is between the buyer and the merchant.
• We do not take payment for the underlying goods, hold inventory, fulfil orders, or provide warranties, refunds or customer support for purchases. Those are the merchant’s responsibility, governed by the merchant’s own terms, pricing and policies.
• Product details, prices, availability and commission rates shown on our public campaigns and category pages are supplied by merchants and may change at any time. We do not guarantee that any listing is current, accurate or available.
• We do not endorse any particular merchant, product or affiliate, and listing on the platform is not a recommendation.

2. Accounts and eligibility

To use the affiliate or merchant features you must register for an account and keep your details accurate and up to date.

• You must be at least 18 years old and legally able to enter into this agreement. If you register on behalf of a business, you confirm you are authorised to bind that business.
• You are responsible for everything that happens under your account and for keeping your login credentials and API keys confidential. Notify us promptly at support@affiliatenepal.com if you suspect unauthorised access.
• One person or business should operate one account, unless we agree otherwise in writing. Creating duplicate or fake accounts to inflate earnings is prohibited.
• Accounts may require identity, PAN/KYC or bank verification before certain actions (such as requesting a payout) become available. Providing false or misleading information is grounds for suspension.

3. Affiliate responsibilities

If you join as an affiliate, you may generate trackable links and promote merchant products to your audience. In doing so you agree to:

• Promote only through honest, lawful channels — for example your own social profiles, website, blog, newsletters to people who opted in, and genuine reviews — and to disclose your affiliate relationship where the law or platform you use requires it.
• Send only real, human traffic. You may not generate fake, bot, incentivised or otherwise non-genuine clicks or conversions.
• Describe products honestly and not make false, misleading or exaggerated claims, and not impersonate the merchant, Influencemart, or any other person.
• Respect each merchant’s brand-usage rules and any campaign-specific terms shown on the campaign, including restrictions on coupon use and paid search / brand bidding.
• Comply with our affiliate agreement, cookie policy and our trust & safety rules.

4. Merchant responsibilities

If you join as a merchant, you list campaigns and products, integrate tracking, and report orders so commissions can be attributed and paid. You agree to:

• Provide accurate product, price, commission and campaign information, and keep it current. You are responsible for the legality and quality of everything you sell.
• Implement attribution correctly — capturing the click identifier we pass to your site and returning it with each order via our Conversion API, webhook or CSV upload, as described in our API overview.
• Report order outcomes truthfully and promptly, including confirmations, cancellations, returns and refunds, so commissions reflect real, completed sales.
• Honour approved commissions for the verified orders that affiliates drive, and maintain sufficient funds or settlement arrangements to cover them under our pricing terms.
• Not manipulate tracking, suppress valid conversions, or alter commission rules retroactively to avoid paying earned commission.

5. Tracking and attribution

Attribution is the heart of the platform. It determines which affiliate, if any, earns commission on an order.

• When an affiliate link is clicked, we record a unique click and pass a click identifier to the merchant’s site. When the merchant later reports a matching order with that identifier, we attribute it to the affiliate who drove the click.
• Attribution is subject to the cookie / attribution window shown on each campaign, and to last-click logic unless a campaign states otherwise. Clicks and orders outside that window, or without a valid identifier, may not be attributed.
• Conversions are de-duplicated and risk-scored. Duplicate, manipulated, or otherwise invalid events may be rejected and earn no commission.
• Tracking depends on technical signals that can be affected by browser settings, ad blockers, cookie deletion and how a merchant integrates. We make reasonable efforts to track accurately but cannot guarantee that every click or order is captured.

6. Commission approval process

A commission is created when an order is attributed to an affiliate, then moves through defined states before it can be paid. The public meaning of each state is:

• Pending: The order has been attributed to you and a commission has been created, awaiting the merchant to confirm the order.
• Hold: The order is confirmed but in the return/refund window (or under review). Commission is locked until the hold period passes.
• Approved: The order is verified. The commission is approved and moving toward becoming payable.
• Payable: The hold has cleared. This commission is available in your balance and can be included in a payout request.
• Paid: The commission has been paid out to you. This is a final state.
• Rejected: The order was cancelled, returned, refunded, or failed verification, so the commission was reversed.

Only verified, completed orders earn commission. Commissions sit on hold during the merchant’s return / refund window and may be reviewed for fraud before they become payable. If an order is cancelled, returned, refunded, or fails verification, the related commission is reversed. You can read more on the affiliates page.

7. Payout process

Once commissions are approved and the hold period clears, they become payable and contribute to an affiliate’s balance.

• Affiliates may request a payout once their payable balance meets the published minimum and any required verification (such as PAN/KYC and bank details) is complete.
• Payouts are settled to a supported method — currently Bank transfer, eSewa, Khalti, IME Pay, ConnectIPS, Manual payout. The methods available to you may depend on your location and verification status.
• Payouts are made in the platform’s settlement currency. Any applicable taxes, withholding, bank charges or third-party fees may be deducted or are your responsibility, in line with Nepali law.
• We may delay, withhold or claw back a payout where commissions are later reversed, where fraud is suspected, or where verification is outstanding. Payouts already issued for orders that are subsequently refunded or found invalid may be offset against future earnings.

8. Prohibited activities

To keep the platform fair and trustworthy for everyone, the following are prohibited for affiliates and apply, where relevant, to merchants and other users too:

• Fake, bot, or incentivized clicks
• Self-referrals or buying through your own links for commission
• Duplicate or manipulated conversions
• Coupon / discount-code misuse and brand-bidding abuse
• Spam, misleading claims, or impersonating the merchant or platform

You must also not attempt to disrupt, reverse engineer, scrape, overload or gain unauthorised access to the Services or their underlying systems, nor use them to break any applicable law. These rules are explained further on our trust & safety page.

9. Fraud, suspension and termination

We continuously monitor clicks, conversions and account behaviour for fraud and abuse. Where we detect or reasonably suspect a breach of these Terms, fraudulent traffic, or risk to merchants, affiliates or the platform, we may, at our discretion and without prior notice:

• place commissions on hold or reject them;
• pause, limit or freeze payouts pending investigation;
• suspend, restrict or permanently close an account; and
• reverse or claw back commissions and payouts tied to invalid activity.

You may close your account at any time. Verified, payable commissions earned before closure remain payable, subject to these Terms; commissions tied to activity later found to be invalid do not. We may also discontinue or change the Services, with reasonable notice where practical.

10. Disputes

We aim to resolve disagreements quickly and fairly. If you disagree with an attribution decision, a commission status, a payout amount, or any account action:

• Raise the issue with us first by emailing support@affiliatenepal.com or using our contact page, including the relevant order, click or commission references and the reason you believe a decision is wrong.
• We will review the available tracking data, merchant order reports and risk signals and respond within a reasonable time, and may ask you for more information.
• For attribution and order-outcome questions, the merchant’s verified order data and our logged tracking events are the primary evidence used to reach a decision.
• These Terms are governed by the laws of Nepal, and any dispute not resolved between us is subject to the jurisdiction of the courts of Nepal.

11. Limitation of liability

The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law:

• We are not the seller and are not responsible for the quality, safety, legality, delivery or description of any product or service purchased from a merchant, nor for disputes between buyers and merchants, or between affiliates and merchants over a sale.
• We do not guarantee any particular level of traffic, conversions, earnings or uninterrupted, error-free operation of the Services or tracking.
• We are not liable for indirect, incidental, special or consequential losses, or for lost profits, lost earnings or lost data, arising from your use of the Services.
• Where liability cannot be excluded, our total aggregate liability to you is limited to the commissions or fees actually attributable to your account in the three months before the event giving rise to the claim.

Nothing in these Terms limits any liability that cannot lawfully be limited.

12. Changes to these Terms

We may update these Terms from time to time — for example to reflect new features, legal requirements, or changes to how attribution, commissions or payouts work. When we do, we will update the “Last updated” date above and, for material changes, take reasonable steps to notify account holders. Your continued use of the Services after an update means you accept the revised Terms. These Terms should be read together with our privacy policy, cookie policy, affiliate agreement and merchant agreement.

Not legal advice

This summary is provided for transparency and is not a substitute for professional legal advice. It does not create any rights beyond those set out in your signed agreements with us, and you should seek your own advice on how these Terms apply to your situation.

Questions? Contact us at support@affiliatenepal.com or via our contact page.